Who we are
Suggested text: Our website address is: https://copil.in.
PRIVACY POLICY – COPIL.IN
Last updated in accordance with applicable Indian laws
1. Introduction
COPIL.IN (“we”, “our”, “us”) respects the privacy of its users and is committed to protecting their personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information of users accessing our website and purchasing our baby daily-use products.
This Policy is framed in accordance with:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules
- Other applicable laws of India
By accessing or using COPIL.IN, you agree to the terms of this Privacy Policy.
2. Scope & Applicability
This Privacy Policy applies to:
- Visitors to the COPIL.IN website
- Customers purchasing COPIL baby care products
- Users interacting through forms, emails, or customer support
All personal data is collected and processed within India.
3. Information We Collect
3.1 Personal Information
We may collect the following information when voluntarily provided:
- Name
- Email address
- Mobile number
- Shipping and billing address
- Order and transaction details
3.2 Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
This data is used only for security, analytics, and service improvement.
4. Purpose of Collection
We collect personal information solely for:
- Processing and delivering orders
- Customer support and grievance redressal
- Legal and regulatory compliance
- Improving website functionality
- Communicating order updates or service-related information
⚠️ We do not sell or rent personal data to third parties.
5. Sensitive Personal Data
COPIL.IN does not intentionally collect sensitive personal data, such as:
- Health records
- Biometric data
- Financial passwords
Payment transactions, if any, are processed through secure third-party payment gateways governed by their respective privacy policies.