Refund & Returns Policy

At COPIL.IN, customer satisfaction is important to us. We aim to ensure that every order meets your expectations. If you receive a damaged, defective, incorrect, or eligible product, you may request a return or replacement in accordance with this policy.

Return requests must be raised within Easy Support Requests submitted after this period may not be accepted.

To qualify for a return, the product must meet the following conditions:

Once we receive and inspect the returned product, we will notify you whether your refund or replacement request has been approved.

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

If you wish to cancel an order, please contact our customer support team as soon as possible.

Customers may be responsible for return shipping costs when requesting a return for reasons other than damage, defects, or incorrect delivery.

If the return is caused by an error on our part, we will coordinate the appropriate return arrangements.